Last Updated: August 8, 2026

Welcome to Altos Hospitality (“Altos Hospitality,” “we,” “our,” or “us”). These Terms & Conditions govern your use of our website and your interactions with our hospitality consulting, management, marketing, and business support services.

By accessing or using our website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website.

1. About Altos Hospitality

Altos Hospitality provides professional business and hospitality solutions to hotels, resorts, hostels, restaurants, and other businesses within the hospitality industry.

Our services may include, but are not limited to:

• Hospitality management and consulting
• Business development
• Sales and revenue strategy
• Marketing and digital marketing
• Branding and business positioning
• Guest experience improvement
• Operational support
• Property and hospitality business assessments
• Strategic planning and business advisory services

Specific services, fees, deliverables, timelines, and responsibilities will be established separately between Altos Hospitality and each client where applicable.

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities
• Attempt to gain unauthorized access to the website or its systems
• Introduce malicious software or harmful code
• Copy, reproduce, or distribute website content without permission
• Interfere with the operation or security of the website
• Use information obtained from the website to harm Altos Hospitality or another person or business

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms & Conditions have been violated.

3. Information on Our Website

We make reasonable efforts to ensure that the information published on our website is accurate and up to date.

However, information on the website is provided for general informational purposes and should not be considered a guarantee of business performance, financial results, occupancy levels, revenue increases, profitability, or other specific outcomes.

Hospitality performance depends on many factors, including market conditions, location, management, competition, pricing, demand, economic conditions, and client implementation of recommendations.

4. Professional Services

Information provided through our website does not automatically create a client relationship between you and Altos Hospitality.

A formal business relationship begins only when the relevant services have been agreed upon and, where applicable, a proposal, service agreement, contract, or other written agreement has been accepted by both parties.

The terms of any specific engagement will be governed by the applicable service agreement.

5. Fees and Payments

Where services are provided for a fee, pricing and payment terms will be communicated to the client before services begin.

Unless otherwise agreed in writing:

• Fees must be paid according to the agreed payment schedule.
• Additional services outside the agreed scope may incur additional charges.
• Taxes, government fees, third-party charges, advertising costs, software costs, travel expenses, or other external expenses may be charged separately where applicable.
• Late or unpaid invoices may result in the suspension of services.

6. Client Responsibilities

Clients are responsible for providing accurate, complete, and timely information required for Altos Hospitality to perform its services.

Clients are also responsible for:

• Providing necessary access to relevant business systems and information
• Obtaining required licenses, permits, approvals, and permissions
• Ensuring that information supplied to Altos Hospitality is accurate
• Making final business and financial decisions
• Implementing recommendations where appropriate
• Meeting their contractual and payment obligations

Altos Hospitality cannot be responsible for delays or problems caused by inaccurate, incomplete, or delayed information supplied by a client.

7. Intellectual Property

Unless otherwise agreed in writing, the Altos Hospitality website and its content—including text, graphics, logos, branding, photographs, designs, documents, and other materials—are protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit our content without our prior written permission.

Client-specific materials created as part of a paid engagement will be governed by the intellectual-property terms contained in the applicable service agreement.

8. Third-Party Services

Altos Hospitality may use or recommend third-party platforms, software, advertising services, booking systems, payment providers, social media platforms, hosting providers, or other external services.

Third-party services are subject to their own terms and policies.

Altos Hospitality is not responsible for the availability, security, performance, pricing, policies, or actions of third-party providers.

9. Third-Party Links

Our website may contain links to external websites.

These links are provided for convenience and informational purposes only. We do not control or necessarily endorse third-party websites and are not responsible for their content, availability, security, or privacy practices.

10. Confidentiality

Where Altos Hospitality receives confidential business information from a client, we will handle such information in accordance with the applicable agreement between Altos Hospitality and the client.

Clients should not submit confidential or commercially sensitive information through general website forms unless specifically requested.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Altos Hospitality shall not be liable for indirect, incidental, special, consequential, or business losses arising from the use of our website or reliance upon general information provided through the website.

This may include, where legally permitted:

• Loss of profits
• Loss of revenue
• Loss of business opportunities
• Loss of anticipated savings
• Loss of data
• Business interruption

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

12. No Guarantee of Results

Altos Hospitality provides professional advice, strategies, and business support based on information and circumstances available to us.

We do not guarantee any particular:

• Revenue
• Profit
• Occupancy
• Booking volume
• Customer growth
• Return on investment
• Marketing performance
• Business valuation
• Financial outcome

Results vary depending on the circumstances of each business and market.

13. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from security vulnerabilities.

We may temporarily suspend or modify the website for maintenance, upgrades, security, or other operational reasons.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

15. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our business, services, website, or applicable laws.

The latest version will be published on this page with the applicable Last Updated date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable to the legal entity operating Altos Hospitality and the applicable jurisdiction in which the relevant services are provided, unless otherwise specified in a separate written agreement.

Any disputes relating to a specific client engagement will be handled according to the dispute-resolution and governing-law provisions contained in the applicable service agreement.

17. Contact Us

If you have questions regarding these Terms & Conditions, our services, or our website, please contact us:

Altos Hospitality
Email: info@altoshospitality.com

© 2026 Altos Hospitality. All Rights Reserved.